When Google Chrome becomes unresponsive or crashes, you may see an error message such as “Not Responding, “Google Chrome may crash due to a large volume of files stored or incompatibility between extensions, file corruption or problems with other software. Identify and resolve the problem to restore normal functionality of Chrome.
Extension Problems
The Chrome Web Store contains extensions that can be downloaded to add new features of Chrome. You can also find many extensions to third party web sites. Google does not think that most extensions for Chrome and can not verify whether different combinations of extensions to work together without the browser stops responding or crash. If you have a problem after installing an extension, try to update all installed extensions. Click the button in the upper right corner of the window, click "Tools" and "Extensions". Click the "Extensions Update Now". If you still have problems, return to this screen and click "Disable" under each extension to work with all extensions disabled Chrome. Enable an extension at a time until you find one that is a problem, and then remove it by clicking "Uninstall" link.
Stored Browsing Data
If Chrome has gathered a large amount of navigation data such as cache files and saved passwords, it may stop responding or have poor performance due to high CPU usage. Clear your browsing data, click the key button and select "Options." Click on "Under the Hood" in the left menu, then click "Clear Browsing Data" button.
Third-Party Software
Google has identified compatibility issues with Chrome and outside programs, including Internet Download Manager, STOPzilla, ESET NOD32 Anti-Virus and Firewall Venturi. Many of the problems between third party applications and Chrome only occurs when using older versions of these applications. Update all applications on your computer using the Internet connection, including download managers and security software. It may also be able to determine if Chrome unresponsive due to a third party program by pressing F8 when the computer starts to boot Windows in Safe Mode, which disables some unnecessary programs at startup. You can also make Chrome show all known conflicts with third-party programs by typing "about: conflict" in the address bar.
User Profile
Chrome may exhibit issues because of file damage or corruption in the user profile folder. Rename the existing profile folder to force Chrome to create a new one. Close all running instances of Chrome. Open the Start menu, and type %LOCALAPPDATA%\Google\Chrome\User Data\" in the search field at the bottom. Press "Enter." This displays the browser's user-profile folder. Right-click the "Default" folder and then click "Rename." Name the folder "Backup." Launch Chrome again. It generates a new user profile.
Extension Problems
The Chrome Web Store contains extensions that can be downloaded to add new features of Chrome. You can also find many extensions to third party web sites. Google does not think that most extensions for Chrome and can not verify whether different combinations of extensions to work together without the browser stops responding or crash. If you have a problem after installing an extension, try to update all installed extensions. Click the button in the upper right corner of the window, click "Tools" and "Extensions". Click the "Extensions Update Now". If you still have problems, return to this screen and click "Disable" under each extension to work with all extensions disabled Chrome. Enable an extension at a time until you find one that is a problem, and then remove it by clicking "Uninstall" link.
Stored Browsing Data
If Chrome has gathered a large amount of navigation data such as cache files and saved passwords, it may stop responding or have poor performance due to high CPU usage. Clear your browsing data, click the key button and select "Options." Click on "Under the Hood" in the left menu, then click "Clear Browsing Data" button.
Third-Party Software
Google has identified compatibility issues with Chrome and outside programs, including Internet Download Manager, STOPzilla, ESET NOD32 Anti-Virus and Firewall Venturi. Many of the problems between third party applications and Chrome only occurs when using older versions of these applications. Update all applications on your computer using the Internet connection, including download managers and security software. It may also be able to determine if Chrome unresponsive due to a third party program by pressing F8 when the computer starts to boot Windows in Safe Mode, which disables some unnecessary programs at startup. You can also make Chrome show all known conflicts with third-party programs by typing "about: conflict" in the address bar.
User Profile
Chrome may exhibit issues because of file damage or corruption in the user profile folder. Rename the existing profile folder to force Chrome to create a new one. Close all running instances of Chrome. Open the Start menu, and type %LOCALAPPDATA%\Google\Chrome\User Data\" in the search field at the bottom. Press "Enter." This displays the browser's user-profile folder. Right-click the "Default" folder and then click "Rename." Name the folder "Backup." Launch Chrome again. It generates a new user profile.
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